STEPIN Terms of Service

This is a machine translation. If it differs from the original, the original prevails.

Welcome to STEPIN (hereinafter the "Platform") provided by Sidewalk Entertainment Inc. (hereinafter the "Company").

These Terms of Service for the Platform (hereinafter the "Terms") apply to your use of the Company's services, content, website, applications and products (hereinafter collectively the "Service"). Please read these Terms carefully before using the Platform. These Terms apply to both members and non-member users who use the Platform. By accessing and using the Platform, you are deemed to agree to all content of these Terms as amended in accordance with these Terms, as well as the Tournament Rules, Privacy Policy, Community Guidelines, Virtual Goods Policy, and Operating Policy related to these Terms. If you do not agree to these Terms, please immediately discontinue use of the Platform.

If you wish to use features that have separate terms, such as Cash Tournaments, AI Video Events, or Business Accounts, you must review and agree to the applicable terms.

These Terms apply only to users residing in the Republic of Korea; users residing in other countries should refer to the English version of the STEPIN Terms of Service.

Chapter 1 - General Provisions

Article 1 Purpose

The purpose of these Terms is to establish the rights, obligations, and responsibilities between the Company and you in connection with your downloading and using the Platform from an app market in order to run the Platform. These Terms govern the legal matters between you and the Company; please note that the relationship between you and the app market is governed by the terms of the applicable app market.

Article 2 Definitions

The definitions of terms used in these Terms are as follows.

• "You," "Member," and "User" refer to a person who agrees to these Terms and is granted eligibility to use the Platform.
• "Device" means a mobile device, tablet, laptop, PC, TV, or other device used by a user to run the Platform.
• "Content" includes any and all paid or free material provided by the Company, users, or third parties, including but not limited to posts, items, content, software, images, documents, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, music, videos, interactive features, and metrics.
• "App Market" means any e-commerce provider (including businesses that provide in-platform payment methods) that provides installation and payment functions for the Platform. (Examples: Google Play, Apple App Store, etc.)
• "Third-Party Payment Service" means a third-party payment service provider designated by the Company.
• "Play" means conducting "Challenge," "Practice," "RPD," "Tournament," and other activities on the Platform that consume Energy.
• "Item" may include virtual goods usable on the Platform, such as Diamonds, Energy, Boosts, Gold, Effects, RPD Boxes, Pass tickets, subscription services, packages, services, items, and features.
• "Diamond" means an electronic token issued by the Company, or information regarding such electronic token, which can be purchased through an app market or third-party payment service and serves as a virtual means of payment used to participate in "Cash Tournaments" or to purchase or use items within the Platform. In addition, Diamonds are virtual goods that can be obtained free of charge through events conducted by the Company or methods permitted by the Company.
• "Gold" means a virtual good that can be purchased, used, or exchanged using Diamonds within the app, and can be purchased for a fee through item packages, events, etc. sold or provided by the Company on the app market or through third-party payment services. In addition, it is a virtual good that can be obtained through methods, plays, events, and activities designated by the Company within the app, and is used to purchase, use, or exchange other items within the app.
• "Energy" means an item consumed in order to Play on the Platform.
• "Boost" means an item used to support or promote dance, artists, oneself, or another user's content or profile.
• "Cash Tournament" means a mode hosted by a Business Account within Tournament Mode.
• "Effect" means functions such as backgrounds, neon, filters, stickers, and other effects used when editing or creating content on the Platform.
• "RPD Box" means an item used during RPD Play.
• "Subscription Service" means a paid item or benefit, such as a Pass ticket, Energy subscription, ad removal, etc., that allows use of a specific item, function, or service for a certain period, and is applied immediately upon payment. In addition, Subscription Services are automatically charged periodically according to the form and payment method selected by the user.
• "Charge" means the act of a user purchasing items in fixed monetary units through in-app payment, a third-party payment service, or a payment method designated by the Company.

Article 3 Agreement to the Terms

• These Terms become effective when you agree to these Terms and submit a request to use the Platform and related services, and the Company accepts such request.
• When you access and use the Platform, you must use it in accordance with these Terms, which can be checked directly on the Platform or in the app market of the device from which the Platform can be downloaded.
• You confirm that you have reviewed all provisions of these Terms and have the capacity to comply with these Terms. You may use the Platform only if you are deemed to have the capacity to review and comply with these Terms.
• By accessing and using the Platform, you agree to be bound by these Terms, all amended versions of these Terms, and any separate terms of the Platform. If you do not agree, please immediately discontinue use of the Platform.
• By using the Platform, you agree to the provisions of the Privacy Policy, Community Guidelines, Virtual Goods Policy, and Operating Policy.
• The Platform may not be used in countries or regions where its use is not permitted.

Article 4 Age and Eligibility Requirements

• The minimum age to use the Platform by country of residence is as set forth below, and by using the Platform, a user confirms that they meet or exceed the applicable minimum age.

• Minor users (in Korea, under 19 years of age) must obtain consent from their legal representative in order to purchase virtual goods or participate in competitions.
• You confirm that you have reviewed all content of these Terms and have the capacity to comply with these Terms. You may use the Platform only if you are deemed to understand and have the capacity to comply with these Terms.

Article 5 Membership Registration Procedure

• You may apply for membership registration for the Platform in accordance with the procedures designated by the Company, and your membership registration process is completed when the Company accepts such application.
• You must provide truthful information when completing membership registration, and you shall bear all losses and legal liability arising from providing false information.
• The Company shall promptly receive your membership registration application through the Platform, provided that the Company may refuse to accept your membership registration application in any of the following circumstances. If any of the following causes is confirmed after membership registration has been approved, the Company may, without delay, suspend your account or remove your content and personal information, or take other appropriate restrictive measures. The Company will promptly notify you of the circumstances and reasons for such restriction, except where notification is not legally permitted (for example, where the act of notifying would violate applicable laws or regulatory directives, or would interfere with a regulatory investigation), or where it is reasonably determined that notification could cause harm to you, other users, third parties, or the Company (for example, where it would compromise the security of the Platform).
• Where you have applied for registration using a fictitious name or the name of a third party
• Where you have provided false information or have not provided information requested by the Company
• Where you are below the minimum age specified in Chapter 1, Article 4
• Where the application otherwise violates relevant laws or the content or conditions specified by the Company

Article 6 Amendment of the Terms

The Company may amend these Terms in the event of updates to the Platform's functions or changes in regulations. In such cases, the Company will notify users through the Service at least 7 days prior to the effective date, specifying the effective date, the details and reasons for the amendment, until a reasonable period has elapsed after the effective date. The amended Terms shall become effective from the announced effective date.

Where the Company amends these Terms, if the Company also announces, at the time of notifying the relevant content, that failure to express consent or refusal will be deemed as consent, and the user does not express refusal by the effective date of the amended Terms, the user shall be deemed to have agreed to the amended Terms.

Users have the right to refuse the amended Terms. If a user has an objection to the amendment of the Terms, the user may discontinue use of the Platform or withdraw membership. If a user continues to use the Platform after the effective date of the amended Terms, the user shall be deemed to have agreed to the amended Terms.

Article 7 Method of Notification and Contact

• Where the Company contacts users in connection with the Platform, it shall do so by posting in an appropriate location on the Platform and the Company's website, using information provided by the user, or through other means the Company reasonably deems appropriate.
• If there is any change to the information provided by a user at the time of membership registration, the user must correct such information through the functions of the Platform or notify the Company thereof. The Company shall not be liable for any loss, dispute, or problem arising from a user's failure to correct or notify such changes.

Article 8 Rules Outside These Terms

Matters not established in these Terms shall be governed by relevant laws or the Platform's terms of service, separate terms, and rules.

Chapter 2 - Accounts

• You must create an account to use the full range of services provided by the Platform. You must post clear and up-to-date information when applying for an account. In order to fully manage your information as current information, it is important to manage and promptly update the personal information and other information you have provided to the Company.
• If you register as a member by email, you must keep your set password confidential and must not share it with any third party. If you become aware or suspect that a third party knows your account password or has accessed your account, you must immediately notify the Company via stepin.cs@sidewalkplay.com.
• You agree that you bear overall responsibility (to the Company and other users) for activities that occur through the account for which you have applied (provided, however, this excludes cases arising from the Company's willful misconduct or gross negligence).
• The Company reserves the right to disable your membership account where there is a reasonable cause to determine that you have failed to comply with these Terms, or where activities on your account are found or likely to cause disadvantage or loss to the Platform, infringe the rights of a third party, or violate laws or regulations.
• To discontinue use of the Platform and withdraw your membership, you may use the "Withdraw Membership" function via the "Settings" menu. Please note that after withdrawal, your account and all virtual goods you own will be deleted and cannot be reactivated, and content and related information you have posted cannot be retrieved. If you experience any problems during the withdrawal process, please contact stepin.cs@sidewalkplay.com, and our customer support center will assist you.
• You may create or become a member of a Business Account, such as a crew, artist, academy, or company, using your membership account, and the use of a Business Account shall be governed by the Business Account Terms of Use applicable to that account type, in addition to these Terms.

Chapter 3 - Use of the Platform

Article 1 General Provisions

• The Company provides Platform services 24 hours a day, year-round, except where there is a special operational or technical impediment.
• The Company makes every effort to support the best service platform for users. However, provision of the Platform may be temporarily suspended for regular or ad hoc maintenance and repair of equipment and functions, or for other equivalent reasons, and in such cases, the Company will provide prior notice on the Platform's provision screen, unless there is an urgent reason such as compliance with statutory requirements or maintaining the Platform's security.
• Where necessary for Platform management, such as regular or emergency system inspections, the Company may temporarily suspend the Platform for a certain period, and in such cases, the Company will announce the relevant information and time on the Platform. However, where there is an unavoidable reason preventing prior notice, the Company may provide notice afterward. If a user does not agree to a modification of all or part of the content of the Platform, the user should discontinue access to or use of the Platform.
• The Company may improve, add, discontinue, or otherwise modify all or part of the Platform it provides where required for operational or technical reasons, such as new features or various bug fixes. Users will be notified of the details and dates of updated Platform services via in-Platform announcements.
• The Company may suspend the provision of the Platform in whole where necessary due to operational reasons of the Platform or urgent circumstances of the Company. In such cases, the Company will announce the relevant matters on the Platform or the Company's website.
• The Company monitors your content, within the scope permitted by law and technology, using automated means, human review, and various other methods, in order to detect and address violations of relevant laws and these Terms, or inappropriate or harmful content. You acknowledge and agree that the Company has the right to identify and monitor some of the content you create, transmit, or share using the Platform.

Article 2 Content of the Platform

The Platform's content includes, but is not limited to, posts, videos, photographs, comments, and other paid or free materials and multimedia materials posted by you, the Company, other users, or third parties. Except where the Company bears responsibility under applicable law, responsibility for content lies with the user or entity who posts the content on the Platform.

• The Company recognizes the user's movements through a camera installed on the user's device.
• The accuracy of motion recognition may vary depending on physical and environmental conditions, and in certain cases motion recognition may not be possible.
• The Company does not store user information via the user's device camera under any circumstances other than when the user is using the Platform.

Article 3 Tournaments, Battles, and AI Video Events

• Tournaments are governed by the Tournament Rules (Cash Tournaments are governed by the Cash Tournament Terms), AI Video Events are governed by the AI Video Event Terms, and Battles are governed by the rules posted by the Company on the Platform, and the matters set forth in such terms and rules shall prevail over these Terms.
• A user's nickname (handle), score, ranking, and competition results may be publicly displayed on leaderboards, competition screens, business profiles, and other areas within the Platform.

Chapter 4 - Ownership of and Related Licenses to the Platform

Article 1 Attribution of Rights to the Service Platform

• "Content" means videos, music, text, photographs, images, graphics, illustrations, designs, icons, screens, and other related text provided to users on the Platform. Except as otherwise provided by additional agreement or law, the Company holds exclusive and sole ownership of the Service, the Platform, these Terms, the Privacy Policy, the Virtual Goods Policy, the Community Guidelines, the Operating Policy, and other related documents and information (hereinafter "Company Assets"), and of the selection and arrangement of Content.
• Company Assets, i.e., the selection and arrangement of Content, are subject to and protected by copyright law, intellectual property law, and other relevant laws. Company Assets include the Company's trade secrets and proprietary information, and you have an obligation to take all necessary measures to respect and protect the confidentiality of such trade secrets and proprietary information without infringement.
• All rights to improvements, updates, and modifications to Company Assets and the selection and arrangement of all Content are owned by the Company or, as applicable, by the Company's licensors. Any license to Company Assets does not grant you any implied license, right, or benefit beyond the scope expressly set forth in these Terms.

Article 2 Scope of License to the Platform

• You may use a copy of the Platform in object code format on your device solely for personal purposes and solely for the purpose of using the Platform. You have no rights to the original source code of the Platform, and are granted a license only to the object code version of the Platform. You may use Company Assets solely for the purpose of using the Platform for personal purposes.
• If you use Company Assets beyond the scope of the license permitted under these Terms, the Company reserves the right to revoke or withdraw the license granted to you at any time. The Company will promptly notify you of the reasons for revocation or cancellation of the license, except where notification is not legally permitted (for example, where the act of notifying would violate applicable laws or regulatory orders, or would interfere with a regulatory investigation), or where it is reasonably determined that notification could cause damage to users, third parties, or the Company (for example, where it would harm the security of the Service).

Article 3 Scope of License to Information You Hold

Where you have downloaded the Company's Platform through an app market or other means in order to use the Platform, the Company is granted the right to freely access, collect, and use for its own purposes the relevant information contained in the device, such as IP address, mobile carrier, time zone settings, device model, device system, network type, device ID, screen resolution, operating system, unique device identifiers (IMEI, unique device ID, etc.), address book, and contact list, within the scope of purposes permitted by relevant laws and the Company's Privacy Policy.

Article 4 License to Content

• Where you publicly upload content to the Platform, you grant the Company a non-exclusive, fully royalty-free license to such content, and grant the Company the right to transfer or sublicense such license.
• With respect to content that is stored on your device but not uploaded to your membership account, the Company has no license to such content; however, if you subsequently upload such content to the Platform, the Company will obtain a full license to such content pursuant to paragraph 1 above.
• The Company may, under the license granted to it, create derivative works based on such content and may reproduce, use, adapt, modify, edit, or otherwise use all or part of such content. Based on this, you agree that other users who access and use the Platform may view content you have made publicly available. If you deem it necessary, you may delete your content individually, or delete all of your content at once by deleting your account.
• You may access, view, comment on, like, or boost content that other users publicly upload to the Platform, but you have no license to such content and must not download it or share it outside the Platform. If you violate this provision by using, or are suspected of using, another user's content, the Company may take measures such as deleting your account or restricting your use of the Service. In addition, if you discover that another user is using your content for purposes other than those specified in these Terms, please report it to stepin.cs@sidewalkplay.com and provide relevant information. The Company will take appropriate action after investigation.
• You may upload or transmit your content through the Platform to third-party social media platforms (for example, Instagram, Facebook, YouTube, Twitter, etc.). In such cases, you must comply with the Company's Terms as well as the third party's terms of use, content guidelines, and other applicable standards, and the Company bears no responsibility for content you upload on third-party platforms.
• The Company uses your content only in a limited manner, and only for the purposes of improving, developing, operating, providing, promoting, and developing the Platform, and for research and development of new Company services, within the scope that does not infringe your privacy in accordance with the Personal Information Protection Act and other relevant laws.

Article 5 Use and Creation of Content

• When you use the Play function on the Platform, a video is generated by recording you using your device's camera in order to recognize your movements, and functions for editing recorded videos are also provided. Since all videos can be publicly uploaded within the Platform, you must comply with the rules on exposure of the body, violence, hate, and harmful content specified in the Community Guidelines.
• Users grant the Company a non-exclusive, fully royalty-free license to content created through participation in a Tournament, and the Company may transfer or sublicense such license. In addition, users permit the host of the relevant Tournament to use such content free of charge for the purpose of operating, broadcasting, and promoting the competition and posting on the host's business profile.
• By participating in a Tournament, you agree that the Company may use content generated through the Tournament on the Platform, on social media accounts operated by the Company and the host, in promotional emails, advertisements, or other marketing, promotional, and advertising activities.
• You may not post illegal or inappropriate content and must comply with the STEPIN Community Guidelines. If content you post violates the STEPIN Community Guidelines or is deemed inappropriate by the Company, the Company has the right to delete, modify, or alter such content, and your use of the Platform may be restricted.
• You are responsible for your content. Do not share content that you do not wish to make public or show to others, that violates these Terms, or that could subject you or the Company to legal liability.
• By agreeing to the "Content Usage Consent," you grant users playing an RPD game together with you the authority to use, edit, and upload your video recorded during the RPD game. If you do not agree to this, you cannot play RPD games together with other users, and you may change your consent at any time in Settings.
• If you feel offended by a video uploaded by another user, you may use the in-app reporting function or contact the STEPIN Customer Center (email: stepin.cs@sidewalkplay.com) to report it. If you send the relevant video, user ID, and other related information, the Company will take appropriate action after investigation. Likewise, if another user reports your video or account and it is confirmed to violate the Community Guidelines, the Company has the full right to immediately delete such content and delete your account or restrict the services provided to you.

Article 6 Restrictions on Company Assets and Licenses

• You do not have the right to commercially use Company Assets.
• You possess only a limited license to the object code version of the Platform.
• You may not copy, reproduce, modify, adapt, translate, create derivatives of, or deploy Company Assets in any language.
• You may not sell, distribute, export, lease, rent, loan, or transfer Company Assets in a manner that grants any license, sublicense, or other right or authority to a third party.
• You may not verify, reverse engineer, identify, reconstruct, decompile, disassemble, or otherwise reverse-engineer Company Assets, the Service, the Platform's algorithms, source code, user interface, ideas, etc.
• You may not delete, update, or obscure any notice regarding intellectual property, copyright, ownership, or other rights related to assets belonging to the Company or to Company Assets.
• You may not disable, destroy, or circumvent any measures implemented by the Company to maintain copyright or other rights in Company Assets.

Article 7 Posting of Advertisements

• The Company may post advertisements on the Platform in order to operate the Platform.
• The Company bears no responsibility whatsoever for losses or damages arising from a user's participation in or transactions related to advertisements from third parties posted on the Platform.
• The Company may provide marketing information to users through electronic transmission media (SMS/MMS/email/app push, etc.). Users may refuse such content, in which case there may be restrictions on receiving various news and event participation. However, transaction-related information and responses to customer inquiries that do not constitute marketing information will continue to be provided.
• Advertisements posted on the Platform may include links to websites operated by third parties. The Company does not own or operate such websites, and such links are provided for convenience. You bear sole responsibility for your use of such links and external websites. The Company has no control over linked sites and bears no responsibility for the content of such sites. Such links do not constitute the Company's endorsement of information or materials on other sites, and the Company bears no responsibility whatsoever in connection with your access to and use of linked websites.
• If a user refuses to receive the Company's marketing information, the Company will cease providing marketing information within 14 business days and will notify the user of the processing result.

Chapter 5 - Termination of Platform Services and Restrictions on Use, etc.

Article 1 Termination of Use of Platform Services and Withdrawal from the Service

• If a user wishes to discontinue use of the Platform or terminate the contract, the user may use the "Withdraw" function via the "Settings" menu. If you experience any problems during the withdrawal process, please contact stepin.cs@sidewalkplay.com, and the customer support center will assist you.
• Except where there is a special reason, the Company will process the withdrawal of your account within 14 business days of receiving your withdrawal application. Please note that upon withdrawal, all content, personal information, and virtual goods owned by the account will be deleted and cannot be reactivated or restored.
• A user may reregister for the Service no earlier than 14 days after completion of account withdrawal.
• The owner of a Business Account may be restricted from withdrawing until ownership is transferred to another member or the relevant Business Account is deleted.

Article 2 Restriction or Termination of Service Provision by the Company

• Where the Company determines that any of the following circumstances applies, or that there is a sufficient likelihood that such circumstances will occur, the Company may, based on these Terms, restrict your use of the Platform or receipt of items, or temporarily or permanently suspend your account. Except where otherwise provided by law, the Company bears no responsibility whatsoever in connection with such restriction or termination of service provision.
  1. Where you engage in conduct that falls under the prohibited acts set forth in these Terms
  2. Where a purchase of items has been canceled pursuant to Chapter 7, Article 2, Paragraph 7 of these Terms
  3. Where you are subject to a legal investigation in connection with your use of the Platform
  4. Where a user who does not have eligibility to use the Platform under these Terms uses the Platform
  5. Where you otherwise engage in conduct that is immoral according to social norms
• Where any circumstance under Paragraph 1 of this Article 2 arises, the Company will promptly notify you of the measures taken, such as account termination or restriction of services and privileges, and the reasons therefor, except where notification is not legally permitted, or where it is determined that notification could cause harm to you, other users of the Platform, third parties, or the Company.
• If a user has no record of accessing or using the Platform for a period specified by law, these Terms, or the Company's separate policies related to the Platform, the Company may, after notifying the user, delete information related to the relevant account from all of the Company's records, and this measure may result in termination of the Terms of Service agreement between the user and the Company. However, where a user has registered with an invalid email address such that the user cannot be notified, the Company may delete the relevant account without notice.

Chapter 6 - Rights and Obligations of Users

Article 1 Obligations

You shall use the Platform in accordance with these Terms, any amended terms based on this version, and these Terms. If there is any part of these Terms or the Company's separate terms or policies to which you do not agree, please immediately discontinue use of the Platform.

Article 2 Prohibited Acts

While accessing and using the Platform, you must comply with these Terms and relevant laws and regulations, and must not engage in illegal or inappropriate acts, including those illustrated below. If you engage in or attempt any of the following acts, the Company may suspend your account or restrict your use of the Service in accordance with these Terms, and in addition, you may be subject to civil or criminal liability under relevant laws.

• Using or accessing the Platform without agreeing to these Terms and the Service's separate terms, or without the legal capacity to agree thereto
• Using Company Assets for any purpose not permitted under these Terms, or accessing or using the Platform for illegal purposes
• Adapting, modifying, altering, reverse engineering, disassembling, copying, translating, decompiling, or creating derivative works based on all or part of the files, service marks, documents, etc. of the Service and the Platform without authorization
• A minor user (in Korea, under 19 years of age) purchasing virtual goods or participating in a competition without the consent and permission of a legal representative
• Transmitting viruses, worms, or destructive code, etc. to the Platform
• Researching or attempting to derive the technology, methods, source code, or algorithms implemented in the Platform or its derivative works
• Selling, transmitting, sharing, or licensing all or part of the Platform or its derivative works
• Renting, selling, or arranging the Platform for consideration, or using it for advertising or commercial promotion
• Using the Platform for commercial purposes such as spam, commercial advertising, or promotion without the Company's express written consent
• Engaging in or attempting to engage in conduct that interferes with the normal operation and functioning of the Platform, interfering with networks connected to the Platform, or circumventing any measures taken by the Company to block or restrict access to the Platform
• Integrating the Platform or any part thereof into another program or product. In this case, the Company may, at its discretion, refuse to provide the Platform, delete the account, or restrict access to the Platform.
• Using automated scripts to collect information from the Platform or to interact with the Service
• Infringing the intellectual property rights, copyrights, privacy rights, personality rights, honor rights, property rights, or other statutory or contractual rights of the Company or third parties
• Threatening or harassing the Company or third parties, or promoting obscene material, violence, or discrimination based on gender, religion, race, creed, national origin, disability, sexual orientation, or age
• Transmitting excessively discriminatory or antisocial content to third parties, causing offense, or inducing drug abuse, suicide, self-harm, etc.
• Engaging in purchases or payments through credit card fraud, account hacking, identity theft, or other inappropriate conduct
• Sharing your account password with a third party or lending your account to a third party so that they may access or use the Platform with your account
• Accessing and using the Platform using another person's account
• Using the Platform for purposes other than its original intended use
• Accessing or using the Platform through means or routes other than the Platform's interface
• Violating these Terms or the Company's separate terms and policies

In addition to the above, you may at any time check the rules applicable to your access to and use of the Platform through the Platform's policy documents, including these Terms, the Privacy Policy, the Community Guidelines, the Virtual Goods Policy, and the Operating Policy.

The Company may, at its reasonable discretion, delete content or block access to content at any time without prior notice. Reasons for taking such action may include the relevant content being inappropriate, violating these Terms or the Company's other terms, or being deemed harmful to the Platform's users or third parties. The Company's automated systems analyze your content (including emails between you and the customer support center) in order to provide product features personally relevant to you, such as customized search results and customized advertisements, or to detect spam or malicious code. Such analysis occurs when content is transmitted, received, and stored.

Article 3 Control of Unauthorized Use

The Company has the authority to take any and all measures necessary to block or deter unauthorized or illegal use of the Platform. In exercising this authority, the Company may request technical measures, IP mapping information, and the like from mobile carriers.

Article 4 Feedback

Any opinions, suggestions, or feedback (hereinafter "Feedback") submitted by users to the Company regarding the Service or the Platform shall become the property of the Company, and the Company shall have exclusive ownership of all rights to such Feedback. The Company has the right to use Feedback for commercial or other purposes without compensation to you, other users, or any entity, and no Feedback shall be treated as confidential. You agree that you shall have no right to the Platform or amendments thereto by reason of having provided Feedback. The Company bears no responsibility for the originality, legality, appropriateness, reliability, or copyright of any Feedback you provide.

Article 5 Intellectual Property Rights

The Company respects intellectual property rights and asks that you do the same. As a condition of accessing and using the Platform, you agree to access and use the Platform in a manner that does not infringe any intellectual property rights. The Company reserves the right, at all times and at its reasonable discretion, to delete accounts, or restrict services or access, of accounts that infringe or intend to infringe copyright or other intellectual property rights.

Chapter 7 - Paid Services

Article 1 Purchase of Paid Services

• Pursuant to Chapter 1, Article 2 of these Terms, virtual goods may include items, passes, virtual currency, features, services, etc. available on the Platform.
• You agree that virtual goods you purchase have no monetary value and that such virtual goods cannot be exchanged with the Company or a third party for cash, real goods, or real services.
• You may purchase virtual goods in accordance with the payment policy of the app market or the operator of a third-party payment service. In this case, the payment amount may vary depending on the payment policy of each relevant operator. The Company deems that you have agreed to all related terms upon purchasing virtual goods on the Platform, and please note that the payment amount may vary due to the policies of each payment method operator.
• You are responsible for paying all fees and taxes incurred on your membership account or an account registered under your identity. Alternatively, sales tax may be imposed on you depending on the terms of the payment method you use and your region of residence. Sales tax may change from time to time, and you must pay accordingly.
• Subscription Services automatically renew upon expiration of the service period and, unless you cancel the automatic payment before the automatic renewal, will be billed again through the selected payment method. If you purchase a Subscription Service, you are deemed to have agreed to automatic renewal by entering your payment details.
• Minor users (in Korea, under 19 years of age; users residing in other countries and regions should refer to the English version of the STEPIN Terms of Service) may use purchase services only with the consent of a legal representative. When making a purchase with the consent of a legal representative, only accurate information must be entered. If false information is entered in the payment details, you shall be responsible for any damage arising from such conduct.
• The validity period of virtual goods you purchase is 3 years from the date of purchase, and after this period has elapsed, you will lose the right to use the relevant virtual goods.
• You have no right to sell, transfer, or lend to a third party the virtual goods you have purchased.
• The Company retains the exclusive right to control, regulate, modify, or remove virtual goods, and may at any time adjust the price of virtual goods on the Platform, the quantity available for purchase, the maximum aggregate quantity that may be held in an account, and the like.
• If the Company deletes your account pursuant to Chapter 2 of these Terms, you may lose all virtual goods you own, and the Company will not refund or compensate you for such loss.
• Handling policies related to virtual goods, such as the purpose and method of use, and refund standards, by type of virtual good, shall be implemented and determined in accordance with the Company's Virtual Goods Policy and relevant laws.

Article 2 Purchase Cancellation and Refund Policy

• You may request cancellation of a purchase within 7 days after purchasing virtual goods through an app market or third-party payment service. However, if part of the purchased virtual goods has been used, you may not request cancellation of the purchase even within 7 days of purchase.
• Subscription Services are items that are applied immediately to the membership account upon purchase. They automatically renew upon expiration of the subscription period, and accordingly, refund requests are not possible. However, you may cancel your subscribed service at any time. If there is a remaining period, the service will be maintained until the next renewal point, and cancellation of the subscription will take effect from the following renewal point.
• If you wish to change or cancel automatic payment for a Subscription Service, you must proceed through the relevant procedure using your selected payment method. The same procedure must be followed if you have deleted your membership account on the Platform or deleted the app from your device.
• If you receive additional virtual goods at the same time as purchasing virtual goods, and all or part of such additional virtual goods has been used, you may not request cancellation of the purchase regardless of any time limit.
• You may not request cancellation of a purchase for virtual goods received as a gift, nor may you exchange such virtual goods for cash.
• If the virtual goods you received through a purchase differ from what was represented, or if the purchase agreement was not performed as agreed, you may request cancellation of the purchase within 3 months from the date of purchase and within 30 days from the date you become aware of such fact.
• The method for requesting withdrawal of an offer may differ depending on the payment method used. If paying through Google Play, you may apply through Google Play or the Company's customer support center (email: stepin.cs@sidewalkplay.com); if paying through the App Store, you may apply through the App Store.
• After receiving and approving a user's purchase cancellation request, the Company will recover or delete the relevant virtual goods and process a refund of the fees paid within 3 business days from that date.
• Refunds will generally be made using the payment method used at the time of purchase, in accordance with the rules of the payment method used; if this method is not applicable, the refund amount may be paid by another method with the agreement of the user and the Company. The time required for a refund may vary depending on the payment method and its applicable terms.
• Refunds will be processed in accordance with the refund rules of the payment method you used to purchase virtual goods, under the laws of your country of residence, and restrictions may apply. Accordingly, we recommend that you carefully review the refund terms and rules of the relevant payment method operator.
• If a minor (under 19 years of age in Korea; for other countries and regions, in accordance with Chapter 7, Article 1, Paragraph 5 of these Terms) purchases virtual goods without the consent of a legal representative, the legal representative may request cancellation of the purchase. In accordance with the processing policy of the relevant payment method operator, such operator may request identification documents and other documents proving eligibility from the minor user and the legal representative in order to verify their age and identity.

Article 3 Use, Usage Period, Exchange, and Transfer of Virtual Goods

1. Use

• Virtual goods may be purchased, used, or consumed within the Platform in accordance with your agreement to these Terms and the individual usage methods and conditions of the Platform, and in accordance with the methods and conditions determined by the Company.
• When purchasing virtual goods, previously charged virtual goods will be used first. Purchased virtual goods will be consumed in priority over virtual goods provided free of charge or as promotions.
• Paid items are available for use for 3 years from the date of payment, and after this period has elapsed, any remaining items will automatically expire. Receipt or opening of a paid item is deemed the commencement of its use. However, Subscription Services are items whose use begins immediately upon purchase.
• Items for which a usage period is separately specified may only be used during the specified period.
• If virtual goods are damaged, impaired, deleted, or defective due to a material defect in the Platform, you may receive compensation, such as recharging or restoring the relevant virtual goods.
• No interest income accrues on the balance of virtual goods or the remaining period of a Subscription Service.
• The Company may change the functions of existing items or make them unusable due to updates or changes to the Platform, the Virtual Goods Policy, or the like. In such cases, if an item whose usage period has not yet elapsed becomes unusable, the Company will compensate with another item corresponding to the remaining usage period of the relevant item.

2. Exchange

Virtual goods may not be exchanged for cash, property, or other monetary benefits other than the services or features designated by the Company. Conditions required for exchange for services or features on the Platform shall be designated by the Company and posted on the Platform.

3. Transfer

Virtual goods may not be transferred to another account except by means designated by the Company, and may only be used in the account in which they were acquired.

Chapter 8 - Indemnification and Limitation of Warranties, etc.

Article 1 Indemnification

If a third party files a lawsuit or claim against the Company, the Company's licensors, business partners, affiliates, directors, officers and employees, and business partners, etc. (hereinafter the "Company Side"), causing damage (including attorneys' fees) to the Company Side, arising from (1) your violation of these Terms or relevant laws, (2) your infringement of the rights of other users or third parties, (3) your use of the Platform and Company Assets for inappropriate purposes, (4) a dispute with another user or third party arising from your use of the Platform and Company Assets, (5) your disclosure or unauthorized publication of another person's personal information, or (6) taxes or costs arising in connection with the Platform and related purchases, you shall indemnify the Company Side for such damage. In this case, the Company Side may have the right to take the lead in responding to the dispute, including selecting legal counsel, at your expense. If you consider mediation, settlement, or the like with the relevant third party, you must obtain the Company's prior consent. Accordingly, any settlement or mediation conducted without the Company's consent shall have no effect on the Company Side.

Article 2 Limitation of Warranties

• The Company does not guarantee your satisfaction, benefit, expected quality, the accuracy of information you receive, or fitness for any particular purpose you have specifically considered, with respect to the current state of the Platform.
• Unless otherwise provided by law, the Company bears no responsibility for problems arising from your use of the Platform. You may resolve such problems by discontinuing use of the Platform, withdrawing your membership through the in-app function, or requesting deletion of your account at stepin.cs@sidewalkplay.com.
• The Company does not expressly or impliedly warrant that the Platform is free of legal or actual defects (including defects, errors, or bugs related to completeness, reliability, safety, accuracy, flexibility, security, fitness for a particular purpose, or infringement of rights). The Company has no obligation to remove such defects for users.
• The Company does not guarantee the safety of content transmission, receipt, or freedom from viruses in connection with your use of the Platform.

Article 3 Limitation of Liability

• The Company bears no responsibility for any loss incurred by you, other than direct losses arising from a material error related to your use of the Platform. For example, the Company bears no responsibility for indirect losses, losses due to punitive sanctions, loss of profit, business interruption losses, or similar circumstances. This applies even where the Company has received prior notice of the possibility of such losses. Where the Company is liable because a user's personal information was leaked due to the Company's gross negligence or willful misconduct, leading to a purchase of virtual goods, the scope of compensation shall be limited to the price of the virtual goods purchased, as proven by evidence submitted by the user.
• The Company bears no responsibility for damage arising during your access to or use of the Platform, including (1) personal injury, (2) damage due to illegal use of or access to the Company's servers by a third party, (3) damage due to interference with or interception of transmissions to or from the Company's servers by a third party, (4) damage due to transmission or distribution of malicious programs by a third party, (5) damage due to omission, destruction, or deletion of data transmission, defamation, or other damage arising from the Company's unintended negligence or wrongful conduct, or other conduct by a user or third party.

Article 4 External Sites

The Platform Service may include links to websites operated by third parties. The Company does not own or operate such websites, and such links are provided for convenience. You bear sole responsibility for your use of such links and external websites. The Company has no control over linked sites and bears no responsibility for the content of such sites. Such links do not constitute the Company's endorsement of information or materials on other sites, and the Company bears no responsibility whatsoever in connection with your access to and use of linked websites.

Article 5 Premises Regarding the Company's Provision of Services

You acknowledge and agree that the Company provides the Platform and sets related prices in accordance with these Terms.

Article 6 Waiver

The Company's failure to enforce or exercise any right or provision specified in these Terms shall not be deemed a waiver of such right or provision. A waiver of any right or provision under these Terms shall be deemed valid only where made in a document signed by the Company.

Chapter 9 - Interpretation of the Terms, Governing Law, and Dispute Resolution

Article 1 Entire Agreement

These Terms (including additional terms and policies) constitute the entire agreement between you and the Company with respect to the subject matter of this agreement. If any provision of these Terms is found to be unenforceable, such provision shall be modified only to the extent necessary to make it enforceable, and such modification shall not affect the enforceability or validity of the remaining provisions, which shall remain in full force and effect.

Article 2 Titles of Provisions

The titles of the provisions used in these Terms are provided for convenience and do not affect the interpretation or construction of the provisions of this agreement, nor do they limit or affect the meaning or scope of the provisions of these Terms.

Article 3 Injunctive Relief, etc.

Pursuant to these Terms, you acknowledge and agree that your obligations to the Company are of an irreplaceable nature. Because losses caused by your breach of such obligations may be difficult to remedy through monetary compensation alone, the Company shall have the right to seek injunctive relief, including a preliminary injunction, where a breach of your obligations is anticipated.

Article 4 Interpretation of the Terms

These Terms are intended for users residing in the Republic of Korea, and in the event of any discrepancy with the English version of the Terms, the interpretation under these Terms shall prevail.

Article 5 Governing Law and Jurisdiction

You acknowledge and agree that, in principle, the interpretation of these Terms shall be governed by the laws of the Republic of Korea, and that disputes related to these Terms shall be subject to the exclusive jurisdiction of the Seoul Western District Court as the court of first instance.

Chapter 10 - Miscellaneous

Article 1 Security

The Company does not guarantee the security status of the Platform or that the Platform is free from bugs or viruses. You are responsible for configuring your information technology and the Platform environment settings when accessing the Platform. You must use your own virus protection software.

Article 2 Severability

If a specific provision of these Terms is invalidated by a court or law having jurisdiction over the relevant matter, such provision shall be deleted from these Terms, and this shall not affect the other provisions; the provisions of the Terms other than the deleted provision shall remain valid and enforceable.

Article 3 Additional Information

If you need information about the Platform or technical support, please contact stepin.cs@sidewalkplay.com.